Get expert assistance from our technical specialists. Whether you need product guidance, troubleshooting support, or application consulting, our team is here to help 24/7.
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Choose the support channel that best fits your needs and urgency levels.
Speak directly with our technical specialists for immediate assistance and real-time problem-solving.
US & Canada:
International:
Hours: 24/7
Languages: English, Spanish, Chinese, French
Detailed technical assistance and comprehensive support for complex inquiries.
Response Time: Within 4 hours
Best For: Detailed technical inquiries, documentation requests
Chat live messaging with technical specialist for quick answers and guidance.
Monday-Friday: 8:00 AM - 8:00 PM EST
Saturday: 9:00 AM - 5:00 PM EST
Sunday: Closed
Online portal for ticket management, documentation access and account history.
support.evenza.com
Features:
Provide detailed information about your technical challenge for the most effective support.
Connect directly with specialized teams for focused expertise in your area of need.
Product selection and application performance analysis.
Direct Contact: applications@evenza.com
In-depth analysis, testing, and quality assurance services.
Direct Contact: lab.services@evenza.com
On-site technical assistance, installations, troubleshooting
Direct Contact: field.service@evenza.com
Formulation development for unique applications. OEM support.
Direct Contact: custom.solutions@evenza.com
For critical situations requiring immediate assistance, our emergency support team is available 24/7.
Critical equipment failures or urgent technical issues
emergency@evenza.com
Spills, leaks, hazmat, training and safety concerns
Emergency Email
safety@evenza.com
Critical supply shortages or expedited urgent needs
supply@evenza.com
For life-threatening emergencies always call 911 or your local emergency services first
Explore our comprehensive documentation library and resources including documentation, safety data sheets, and frequently asked questions.
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